Turnaround
All orders are shipped within 48 business hours, Monday – Friday 8:00 AM to 6:30 PM EST. Order delivery is expected within 5 business days.
Carriers
We primarily use USPS to deliver our customer orders, not including Enrollment Kits and Advocate “Swag” items. These deliveries may come via other carriers, including:
FedEx
UPS
MediaMail
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
We charge a flat-rate of $9.99 for shipping and handling on all orders.
Back Orders
If for any reason a product ordered is not available, we will ship the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
